By Chris Pifer and Allison Letts, Principal Consultants
As Salesforce spreads throughout higher education, its place in advancement, admissions, and advising offices is clear. However, part of the strength of Salesforce is the platform’s ability to support and streamline the business processes that are unique to each school, in particular, the processes for faculty and staff. Inter-departmental Agreements Colleges and universities are often complex...
By Allison Letts, Senior Consultant, Salesforce Services Group
Importing data into your Salesforce org can be stressful--requiring lots of planning, mapping and testing. Yes, the real stress comes after you run the report. Suddenly, your co-workers are complaining about the thousand extra chatter notifications they’re getting, and to-do tasks are popping up on cases that were resolved 10 years ago. Why? You didn’t turn off your automation. And, no wonder as...
By Aimee Cubbage, Salesforce Practice Lead, ACF Solutions, An Attain Company
ACF Solutions, An Attain Company (formerly ACF Solutions) was acquired in October 2016.
How can nonprofits have the greatest impact on society in the 21st century? That was a question posed at Expedition Impact, a Salesforce.org event recently convened in Washington, DC that brought together leaders from 100 prominent nonprofit organizations. As the Salesforce Practice Lead at ACF Solutions, An Attain Company, I was pleased to attend as an event sponsor and to have the opportunity...
ACF Solutions, An Attain Company (formerly ACF Solutions) was acquired in October 2016.
Having done your due-diligence in selecting Salesforce for Higher Ed as your institution’s CRM platform, it is time to prepare for implementation. Your institution’s readiness will be the difference between a successful and unsuccessful deployment. Implementation is not a simple pull of the switch, but rather a process that may start prior to CRM selection and continue after launch. ACF Solutions...

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